To reset the contacts form under contacts in outlook, we do the following:

  1. Goto contacts in outlook on Windows
  2. Make a right click on Contacts
  3. A screenshot of a computer

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  1. A screenshot of a computer screen

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  2. Goto “When posting this folder, use.  Click the drop down and switch it from whatever is there (testthisform) to “ipm.contact”
  3. A screenshot of a computer

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  4. Click apply and ok.
  5. Now when you open a new contact it will have the original new contact form.
  6. Click back on email and then back on contacts, you will see that the “new test customer” has disappeared.