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PC

You can get professional computer tech support for Windows 8, Windows 7, Vista and Windows xp. All technicians are located in the US and have at least ten years experience. Please review the customer testimonials reflecting our professional work. You can read our category FAQs below or contact us. Once you explained your problem we will quote you a binding estimate. Once agreed upon we remotely connect to you, you prepay and then we fix the computer issue.
PC Tune-Up for $64.00 includes fixing all registry errors of your operating system, optimizing all start up programs when you log into your profile and updating all updates and drivers. This service package takes about 1.5 hours to complete. As a result your computer will run smoother and faster.
Faqs for PCs

Question:

My desktop computer will not power on. I changed the power cord from it to another (older)computer and it works. Friends sugguested that the battery might be dead. And they said to just leave it plugged up and it would come back on. I did that for two days and nothing happened. The LED light on the back of the tower comes on but the power button doesn't light up at all. Do I need to take it to the shop? Or is there something else I can do? Also what would fixing this problem cost?

Answer:

Hi Brenda, you have to replace the power supply. The power supply should cost (for example microcenter.com) $40. Labor to install it 30 to 45 minutes.

Question:

Do you offer monthly or yearly subscription plans?

Answer:

We charge per computer problem or $79 per hour or per estimate.

Question:

What is the charge difference between onsite and online remote computer tech support?

Answer:

Basically you would save between 70 and 30 percent for applying online remote computer tech support. Onsite computer tech support is great if you for security reasons keep an eye on everything and watch over the technician. Onsite tech support is charged by the hour of $79 per hour. Online tech support is charged by estimate so for example virus and spyware removal costs $99 but takes about 5 hours. Doing this online would save you at least $300. If the data on the PC is crucial and top secure, then onsite virus and spyware removal is recommended. For example for a company. This would cost 5 x $79 about $400. But for the price the technician can remove spyware and viruses from 2 additional PCs at the same time. So it is a matter of "how secure you want to be and at what price".
FAQs are for the purpose of telling you how much it costs to fix the issue remotely, not to solve the problem for free via email.

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